Privacy Policy
Last updated: April 07, 2022
This privacy policy sets out how Maestro Finance Limited uses and protects any information that you give Maestro Finance when you use this website.
Maestro Finance Limited (“we”, “us”, “our”, “Maestro Finance”) take data protection seriously and are committed to taking care of your business data and any personal data in the course of operating our services. This Privacy Policy, along with our Cookie Policy, explains how we collect, process, store and disclose personal data.
What Information We Collect
We collect and process the following data about you, including identity data, contact data, financial and business data, transaction data, usage data, and marketing preferences. We may also use aggregated, anonymised data for statistical purposes.
How We Use Your Information
Information is used for internal record keeping, fulfilling orders, improving services, marketing communications, market research, and compliance with legal obligations. We will only retain your personal data as long as necessary to fulfil these purposes.
Disclosure of Your Information
We may share your personal data with fraud prevention agencies, group companies, service providers, and third-party partners who support our services. All third parties are required to treat your information securely and lawfully.
Overseas Transfers
Your data may be transferred outside the EEA where we or our partners operate. Where transfers occur, we take appropriate safeguards such as EU-approved model contracts to ensure your rights are protected.
Your Legal Rights
You have rights under GDPR including access, correction, erasure, withdrawal of consent, and complaint to the ICO. If you wish to exercise these rights, please contact us at contact@maestrofinance.co.uk.
Notice to Staff
Staff personal information is stored securely and only accessible by authorised departments. All hardware and software remain the property of Maestro Finance and may be accessed by the company when required.
Complaints
If you’re unhappy with our service, please contact us by phone on 020 7993 6150, email at contact@maestrofinance.co.uk, or write to The Complaints Department, Maestro Finance Limited, 16 Upper Woburn Place, London, WC1H 0AF.
If we cannot resolve your complaint, you may contact the Financial Ombudsman Service at complaint.info@financial-ombudsman.org.uk or call 0800 023 4567.